Information that will help us resolve the problem:
– What happened/ what is the issue? e.g. problem with installation; problem with login; problem with recovery password; problem with creation topic/message, etc.
– What were you doing when the problem occurred (if relevant)
– Is the problem reproducible?
– What operating system were you using? Windows, MAC OSX, Mobile: Android, iOS
– Depending on the issue, you may be asked to send log files from C:\Users\